From innovation, client-centricity, and operational excellence, SurePoint’s program equips law firms with tools to lead with impact.

July 22, 2025 [Austin, TX] – SurePoint Technologies, the leading provider of innovative legal software and intelligence solutions to mid-sized law firms, has announced the program for Ignite 2025, which will feature James Kane to keynote a session on how law firms can foster stronger client relationships, reduce internal friction, and lead with empathy and adaptability. Ignite 2025 will unite attorneys, finance leaders, HR professionals, IT specialists, firm administrators and more, for a high-energy, music-themed, three-day experience designed to inform, inspire, and drive innovation across the legal industry.

James Kane, a globally recognized expert on loyalty and human behavior, will deliver the event keynote. With experience advising over 230 law firms, Kane will deliver his session, “Where We Go, Together: The Science and Strategy of Enduring Human Connection,” offering timely insights on how technology can amplify human-to-human bonds, deepening trust, streamlining communication, and reinforcing clarity. In his keynote, attendees will learn:

• How to build deeper trust with clients by simplifying communication and anticipating needs
• Why curiosity—not fear—is the foundation of adaptability
• How the right tools amplify connection across legal teams and clients

“The legal industry is at a turning point. Clients are demanding more transparency, responsiveness, and value—while firms are navigating growing complexity across operations, talent, and technology,” said Eric Thurston, President and CEO, SurePoint. “Ignite is designed to help legal professionals meet this moment. It’s more than staying current—it’s about staying connected. We’re bringing the industry together to explore how innovation, cross-functional collaboration, and a deeper understanding of how client needs can drive long-term success. At SurePoint, we believe the future belongs to firms that lead with purpose, embrace change, and build relationships that endure.”

Ignite 2025 brings together the themes shaping the future of legal practice—innovation, client-centricity, operational excellence, and connected leadership—offering actionable insights that empower law firms to drive performance, embrace change, and deliver greater value in every aspect of their business. In addition to Kane’s keynote, the agenda features high-impact sessions designed to equip legal professionals with actionable strategies, including:

• Automating the Delivery of the Practice of Law: Learn how to streamline workflows, standardize matter milestones, and delegate more effectively with task blueprints. This session demonstrates how automation enhances both efficiency and the client experience.
• Building a Client-Centric Service Model with Technology: Explore how firms are using portals, CRM, and client feedback loops to deliver value-driven, responsive legal service. Learn how to center your tech strategy around transparency, convenience, and outcomes.
• The State of the Legal Market: Hiring Trends, Hot Practice Areas, Market Movers: Powered by data from SurePoint’s Leopard Solutions, this session dives into key market intelligence, from emerging practice areas to regional trends. Walk away with insights to guide your recruiting, retention, and growth strategies.

Ignite 2025 is taking place September 7-10 at the University of Texas at Austin AT&T Hotel & Conference Center.

SurePoint is proud to recognize its generous platinum sponsors—3545, Circle Management Group, Kraft Kennedy, and Scan Logic—along with distinguished gold and silver sponsors. Their partnership plays a vital role in powering the success and impact of this year’s conference. Ignite will run concurrently with SurePoint’s inaugural Managing Partner Lab, an exclusive, working forum for managing partners focused on scaling faster, innovating smarter, and implementing strategies that drive firm-wide performance in a rapidly evolving legal landscape.

Registration is now open at surepoint.com/ignite2025. Use promo code TUNE200 by July 31 to receive $200 off registration.

About SurePoint® Technologies

SurePoint empowers law firms to thrive with a cohesive technology ecosystem that includes front-office, financial, business, and talent management. By combining advanced accounting solutions, real-time legal data, and web-based front-office tools, SurePoint redefines practice management by helping firms streamline workflows, tackle talent challenges, and maximize revenue. Don’t just manage your legal practice…Accelerate it.

Learn more: www.surepoint.com

Contact
Jen Lapierre
Communications Consultant
media@surepoint.com