Technology
is becoming more important to recruiters as both employers and job candidates
rely more on email and social networks to connect to each other. But how do
recruiters maneuver so that their use of technology does not replace the very
important human element needed in the recruiting process? Let’s take a look at
a few tips:
- Remember that technology
will not be able to solve very human issues such as a candidate’s
nervousness before an interview or the sticky situation of telling a
client that a job candidate has declined their offer. When confronted with
human emotions such as fear, angry, nervousness or disappointment,
recruiters should make sure they are not using automated forms and
responses.
- Understand which parts of
your recruiting process are better automated than handled by human hands.
For example, accepting resumes through a candidate tracking system might
be more efficient and effective than sifting through the initial thrust of
applications by hand. On the other
hand, once you have a batch of equally qualified job candidates, comparing
their skills and experience manually may be better than allowing a
software program to do it for you.
- Make sure that every
software program you’re using for your recruiting business has a specific
purpose. Too many technological
gadgets which add very little value to your process can actually reduce
efficiency and effectiveness. All
parts of your process which are manually handled should be a part of an
overall system which incorporates both “human” and “technology” aspects of
your recruiting process.