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How Job Candidates Can Master Behavioral Interviews

by Beverly Aarons 20. April 2010 08:31
  The behavioral interview is used by many of the top-tier employers and is designed to explore the past behaviors job candidate displayed at their previous jobs.  Employers who use behavioral interviews are looking for certain types of behaviors that they feel would be a good fit for their company.  Behavioral interviews are different from traditional interviews in that they do not focus on questions such as “why a job candidate wants to work with the employer or why a job candidate left his/her previous employer,” although those questions might be asked.  Behavioral interviews focus on the experiences of job candidates at previous jobs and specifically how they handled various challenges. Below are a few examples of behavioral interview questions:
  •    What was the most difficult decision you have ever made on a job?
  •    Tell me about a time that you had to face an irate client.  How did you handle that client? What did you do that you would change?
  •    Describe a situation where you had a conflict with a co-worker who did not personally like you.  How did you resolve this conflict?

Job candidates who want to prepare for and master a behavioral interview need to take the time to thoroughly research the position for which they are applying and imagine what types of behaviors the employer may be looking for.  Based on your conclusions come up with a list of questions and practice formulating responses that are in story form.  You may also want to ask the recruiter if they know what type of questions the employer typically asks.


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