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Keep A Journal Of Your Recruiting Routine

by Beverly Aarons 12. February 2009 08:48
Whether you’re a veteran or new to recruiting, there is always something more to learn about the recruiting process.  Keeping a daily journal of your recruiting process gives you the opportunity to read over and examine mistakes as well as breakthroughs as you make your way through the good and bad experiences in recruiting.  For example, maybe you're having an especially difficult time contacting a decision maker.  Using your journal you can document the challenges you faced as well as the solution used to solve the problem.  Recount the interaction in script form and document your emotions and reactions in the situation. See an example below:

“XYZ, Legal, this is Tanya speaking.”
“Hi Tanya, this is Kimberly, can you please connect me to Mr._______?”
“What is the reason for your call?"
“I'm calling regarding the job opportunity…” I stutter.
"I'll connect you to the job hotline." she quickly transfers me to the job line.

Documenting the details of an interaction can give a recruiter an opportunity to examine what went wrong or right and create a plan for creating the desired outcome in future interactions. After examining the above journal entry, a recruiter might enter the following note:

Saying "I’m calling regarding the job opportunity" made me sound like a job seeker not a recruiter.  Next time I might simply mention my name and the name of my company to indicate that it's an important business call.

The journaling process can be a great catalyst for releasing ideas, creating solutions to problems and improving your recruiting process.

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